Customer Service Officer

What we offer:

• Paid parental leave for all staff
• Competitive annual salary with generous salary packaging of up to $15,900 each FBT year
• Access to Employee Wellbeing Program
• On-going full-time role with an immediate start
• Supportive, inclusive and approachable team
• Located in Notting Hill/Glen Waverley

The Role:

bestchance Child Family Care is currently seeking an exceptional individual with a positive and proactive approach to join our organization as a Customer Service Officer/Administrator.

You will be the first point of contact for families requiring our services.  This role will focus on converting enquiries to enrolments,  providing quality customer service in the areas of Early Years and Inclusion Support services and providing support to bestchance Child Family Care staff and clients using a strength-based approach.

As an experienced and passionate administrative officer and customer service expert with excellent communication, organisational, IT and office management  skills, you will be passionate about making a difference in the lives of people every day.

This role is full-time, onsite, with work hours 8.30am - 4.30pm.

About you:

To be successful you will have experience working in a similar role within a fast paced and complex environment.

With exceptional organisational and time management skills, you will have the ability to prioritise multiple tasks on the go and complete work accurately and on time.

Crucial to your success will be your proven track record in being a team player, your adaptability,  your ability to develop rapport and positive working relationships with key stakeholders, your attention to detail and your ability to maintain confidentiality.

About us:

bestchance Child Family Care is a not-for-profit organisation with the aim of building stronger communities, healthier families and happier childhoods.  We achieve this through our quality education, care and therapy services for children and our support programs for families.

Applications:

For a copy of the position description, please visit https://careers.bestchance.org.au/

For more information visit our website at https://www.bestchance.org.au/